ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …
What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · Read on to learn about IT Infrastructure Library processes, concepts, and use cases. The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …
Welcome to ITIL
ITIL is for Everyone and for Every Organization Flexible ITIL offers flexible and adaptable best-practice guidance for IT service management. It is relevant to and used by organizations of all …
What Is ITIL? Complete Definition, Benefits, & Evolution (2026)
Jan 5, 2026 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven …
ITIL 4 Foundation - PeopleCert
ITIL practices Employ ITIL 4 practices to enable working methods aligned to your business strategy, improving the process of service development and supporting users.
What is ITIL? Framework, Methodology, Stages, Elements, …
ITIL is a globally recognized framework that provides a set of best practices for delivering IT services. ITIL is not a rigid set of rules but rather a collection of expert guidance that helps …
Fully Examining ITIL Processes: Types and Real-World Examples
Feb 25, 2025 · Simply put, ITIL provides a step-by-step approach to managing IT services, helping them to run smoothly and support business goals. It covers everything from planning …
ITIL processes: definition and ITIL V2, V3 and V4 processes
Oct 28, 2024 · How can ITIL be used as a framework for structuring and managing your ITSM processes? Discover the benefits and details of ITIL V2, V3 and V4 processes.