Find out how to change your plan, add a new line, get activation assistance, learn about our 5G, and review other common Tracfone help topics.

Browse common support topics for your prepaid phone. Navigate topics such as account management, phones, services, airtime, and more at Tracfone.

Select the model of your undefined phone to get help and browse tutorials, FAQ's and Guides

Browse Tracfone Knowledge Base, tutorials and FAQ's for your TracFone Account Help

My Account Technical Specifications: Overview Manage your Tracfone Wireless service anywhere, at any time.

Choose "Help" for technical options, help with Tracfone service, or troubleshooting: Phone Help — troubleshoot issues with your phone and learn how to use your phone

If your minutes or your service plan has expired, you will need to add time/services back to your phone before you will be able to make receive calls. If you've recently refilled services, or …