Consumers set a new holiday shopping record in 2024, with US holiday retail spending totaling $994.1 billion. But while the ...
Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...
Nearly 70% of customers say what matters most in a support interaction is a satisfactory resolution, not how quickly they can ...
Try-before-you-buy isn’t just an in-store perk anymore—it's also part of today’s online shopping experience. Shoppers now ...
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