RICHMOND, Va. — Richmond Mayor Danny Avula is promising improvements to the city's utility billing system after more than a dozen residents contacted CBS 6 about errors, long hold times, and ...

Scott Engstrom is chief commercial officer at GridX, where he works with utilities on rate design, modeling and complex billing implementation. Imagine if a utility could design a new dynamic rate on ...

Anthropic said today that during internal security testing, one of its Claude models built a malicious Python package and uploaded it to PyPI, where it ran on 15 real systems before the registry's ...

As margins tighten across the industry, revenue cycle leaders are finding that one of the most reliable levers for financial performance sits closest to the patient: the billing experience itself.

Project Perception uses a series of AI agents to reason across a company’s data, tools, and workflows to detect potential security holes and patch them before they’re exploited. Microsoft is powering ...

Segal Survey Projects Health Plan Cost Trend to Reach 15-Year Historic Highs Driven by GLP-1s, Inflation, AI, and Surprise Billing Arbitration Segal, a leading benefits and HR consulting firm, today ...

For the first time, officials have acknowledged problems with the No Surprises Act, which has led to huge payments. By Sarah Kliff Margot Sanger-Katz and Alicia Parlapiano The authors are covering the ...

AWS has updated AWS Data Exports, its service for generating and managing cost and usage Reports (CURs), to include standardized Amazon Bedrock product metadata, making it easier for enterprise ...

An error with the cloud computing giant’s billing operation caused some customers’ monthly bills to rise from a few cents to billions of dollars. A glitch with ...

ALBANY — The region’s most prominent health care official previously served as the chief executive officer for an online behavioral health service during a period in which the company recently ...

Warnings about existential risks that AI poses to consulting firms are forcing a rethink of entrenched billing practices in the profession, but the transition to charging clients a new way is proving ...

On June 16, City Council voted to approve an ordinance that prohibits the use of ratio utility billing systems (RUBS) for utility charges and provides landlords a process to receive a one-time utility ...