"We are sorry," says operator after plan to restrict queuing access for people with autism, ADHD and anxiety sparked ...

New rules at Alton Towers and other Merlin attractions have seen a backlash from some customers.

The theme park's Ride Access Pass change proved controversial ...

More than 10,000 people have signed a petition against new Ride Access Pass rules at Alton Towers and Warwick Castle amid ...

Alton Towers has backtracked on its controversial plan to restrict access to its disability queuing system, following widespread criticism from people with autism, ADHD and anxiety.

Merlin is trialling a system in which it only accepts Nimbus symbols including 'Difficulty Standing', 'Level Access' and ...

Operator Merlin Entertainments said the pass was no longer working as intended because of increasing demand.

Pirates are seizing control of Alton Towers this half term with swashbuckling short breaks packed with rides shows and family ...

The proposal triggered widespread distress amongst adults with autism, ADHD and anxiety ...

The Alton Towers change relates to the Ride Access Pass that give guests faster access to rides ...

"We'll reconsider a visit when you treat all people equally and with respect, regardless of their disability" ...