As more businesses move away from traditional legacy on-premises systems, the cloud is setting a new standard for how IT professionals manage and deploy new applications. There is, however, an ongoing ...
With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...
A hosted contact center is a cloud-based customer service solution that enables businesses to manage customer interactions without the need for on-premises infrastructure. Unlike traditional contact ...
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Where self-hosted confidence quietly falls apart ...
9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...
The term "VPN" can be a little confusing. All VPN tools create a virtual private network, certainly, but there are different ways to use your VPN depending on what you want to achieve. However, there ...