Self service kiosks are becoming vital parts of many businesses. But what is a self service kiosk and why is it so important to think about? The demand for customer self service has never been higher.

North American consumers continue to embrace self-service technology, as transactions at self-service kiosks will surpass $775 billion in 2009. This will grow to over $1.6 trillion by 2013, according ...

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Creating great guest experiences is key for quick service and fast-casual restaurants. But quality food, friendly staff, and a pleasant atmosphere aren't the only things that QSR leaders should focus ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

Despite the crossover in functionality, features, and tools, the ATM and self-service kiosk worlds remain separate. This ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

If you feel that you’re being asked to tip more often, you’re not alone. Most American adults say tipping is expected in more places than it was five years ago, a recent survey from the Pew Research ...

CHICAGO--(BUSINESS WIRE)--The City of Chicago and CityBase, a leading provider of government and utility payment technology, today announced an expanded engagement that introduced 70+ self-service ...

ALBANY, Ga. (WALB) - The Georgia Department of Human Services (DHS) and Georgia Public Library Service are partnering to provide free self-service benefits kiosks at Georgia public libraries.

If you're due to get your vehicle tested for pollutant emissions, the process is now a bit easier in the Milwaukee area: the state's Department of Transportation just installed two self-service kiosks ...

HONOLULU (KITV4) -- The bright yellow touchscreen motor vehicle self-service registration kiosks will be increasing their convenience fee by $1. Beginning Mar. 1, the current convenience fee will ...