Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Some companies pay people to post positive reviews. This is particularly common with apps that are free to download, but even ...

It’s officially illegal to publish fake, AI-generated product reviews. Sweeping changes to Federal Trade Commission (FTC) guidelines aimed at cleaning up the polluted, confusing world of online ...

CES is “the most powerful tech event in the world,” with its preview of the most coveted products for brands, specifically those in retail and manufacturing, and the media. With the exception of the ...

Theoretically, the feature is a useful tool that helps consumers quickly decide what products to buy. But the appearance of these summaries underscores the pitfalls of relying on generative AI: ...

Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens ...

Consumers have many choices today. Whether it's the latest tech gadget, trendy clothing, or a new skincare product, potential buyers often need help making informed decisions. This is where ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

With Mozilla’s takeover of the online service Fakespot, a new security feature will soon find its way into the Firefox browser. With “Review Checker”, Firefox users will in future be able to check ...