Walking into a restaurant might feel like the start of a simple meal, yet for servers, it's the beginning of a complex mental ...

Servers read tables within seconds. Small behaviors signal whether a group needs space, extra help, or close attention. These ...

Those of us who love to eat out have had many encounters with irritating servers. But those same waiters and waitresses may also find us diners annoying and exasperating. Can’t we all just get along?

Good diners tend to get better service. Not because servers play favorites, but because respect creates ease. And ease makes ...