ATLANTA — A viral Instagram post is sparking concerns that Delta Air Lines is testing artificial intelligence to eliminate fixed ticket prices—and instead charge customers based on what the airline ...

Delta Airlines is facing criticism for its use of artificial intelligence to determine ticket prices, a practice known as surveillance pricing. Delta president, Glen Hauenstein told investors earlier ...

U.S. Sen. Richard Blumenthal (D-CT) spoke out against Delta Airlines after it announced plans to use artificial intelligence to set individualized airfares. Based on consumer data, the company plans ...

Delta Air Lines is rebranding its ticket categories and nixing basic economy. The affordable tickets have been renamed Delta Main Basic. Delta says the changes will provide more choice and clarity for ...

A few weeks ago, Delta Air Lines stunned the world by saying during an earnings call that it saw "amazingly favorable" results during a pilot program where it used AI to set ticket prices. The program ...