The post Angry Woman At Dunkin Donuts Claims Her Order Was Messed Up, But The Receipt She’s Holding Is From A Different Store ...

This teenage girl dealt with several angry customers in the coffee shop she was working at. With a coworker, they staged fake ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

PARMA, Ohio (WJW) — Cellphones were recording when a worker at an Ohio Chipotle was attacked by an angry customer Tuesday night. Police say that customer, Rosemary Lynn Hayne, 39, of Parma, has since ...

BELLAIRE, MI (WFSB) - A popular brewery in Michigan posted to social media a response to an angry customer and it went viral. Short’s Brewing Company in Bellaire, MI said it admitted to making a ...

Once someone decides to move into a senior living facility, they’re typically ready to move as soon as possible. So when one of our facilities ran into roadblocks that pushed our opening date back, it ...

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Timmia McIlwaine began working as a customer service representative for a major airline 11 years ago, and she remembers often going nearly a month without handling a single angry call. That was before ...

Opinions expressed by Entrepreneur contributors are their own. I recently came across a couple of tip lists for how to deal with angry customers. I found them interesting, because all too often — ...

A video that shows an angry customer accusing Chipotle employees of prioritizing online orders over in-store customers has gone viral. The video, found here, was posted to TikTok over the weekend by ...