"After receiving three notices to pick up an item curbside, I finally had time to drive there. Parked in a curbside parking spot and waited 20+ min. Normally, the wait time is only about five min. It was getting hot outside and my dog was getting agitated so I called the store to cancel my order. A female answered the phone, I asked her to cancel my order because I've been waiting over 20 min. She replied "Well, I've been looking for your order for over 20 min." No pleasantries, no care for the customer. Why couldn't Lowes have sent someone out to my car to let me know they were trying to locate the items and there might be a delay? I would have understood--Lowes has done this before. To make matters worse, she hung up on me, and when I checked the Lowes app, I noticed she had canceled my order. Lack of communication is a poor way to handle this situation. Usually, I have positive experiences at this location but not today."
The Home Depot
2.5
30
100 S Grener Ave, Columbus
OPEN · 06:00 - 21:00 · +1 614-878-9150
"Thank you, Home Depot for not waiting on my wife and myself the other day back in appliances stood there for 15 to 20 minutes, even as an associate said she would get somebody and still no one. I left ,that forced me to go somewhere else which I'm glad I did. I got help immediately and a lower price. Thank you and now (profanity removed) off."
Lowe's Home Improvement
2.5
3
81 Commerce Dr, Hazard
OPEN · 06:00 - 21:00 · +1 606-435-7040
"Service is ok, the selection of products is limited and many of them poor quality. We bought a bathroom vanity and it took about 10 days to arrive at the store... missing a drawer handle."
Tornado activity: Lowes-area historical tornado activity is slightly above Kentucky state average. It is 77% greater than the overall U.S. average. On 3/4/1964, a category F4 (max. wind speeds 207-260 mph) tornado 22.1 miles away from the Lowes place center killed 3 people and injured 24 people and caused between $50,000 and $500,000 in damages.
So, contrary to earlier widespread reports, Lowes is in fact abandoning Kobalt hand tools for Craftsman. Now, I have boxes full of generations of REAL Craftsman tools, but I stopped even looking at them after Stanley Black & Decker bought the brand because they further cheapened their design...
I'll do the usual, check review sites, Consumer Reports etc. But I wanted to know if anyone has had a good experience locally shopping for a new washer and dryer. I would normally avoid Best Buy but our repair guy recommended them. There is one close to us in Brier Creek. Home Depot / Lowes are on Capital Blvd. We had a power surge that fried our existing washer/dryer. Service tech said no ...
